Business ethics
Controllers inspecting the quality of prosthetic components at the NobelProcera production site in Tokyo, Japan.
Conducting business ethically and transparently.
Providing quality of life and being a responsible corporate citizen go hand-in-hand with conducting business ethically. As a global leader in our industry, we work hard to cultivate strong and trusting relationships with our customers, employees, suppliers, the general public, and other stakeholders.
Patients must have confidence in our solutions, dental professionals in the safety of our products and solutions, investors in how the company is managed, our employees in their management. For us, this means acting according to the highest ethical standards and communicating openly and transparently. It also means fostering a work environment that supports employees’ individual growth – and ultimately that of our business.
We strive to work in the best possible way to produce products of the best possible quality. We have a long-standing commitment to conducting our business in compliance with applicable laws and regulations and in accordance with the highest ethical principles. We closely monitor our actions to ensure that compliance. And we foster a culture of ethical behavior in everything we do. We believe in fair treatment of everyone that comes in contact with our business – employees, customers, patients, suppliers, all other stakeholders and society at large.
Quality and equality
As a company, we foster openness, honesty, tolerance, fairness and responsibility in all matters. We do not discriminate, we do not tolerate any form of harassment, we do not engage in any form of forced or child labor. Our Code of Conduct is one of many tools we provide employees to assist them in meeting our legal and ethical obligations – all must abide by the Code.
Quality is central to our business. If we want to provide quality of life, we have to provide quality and safety in how we work and what we produce. We exceed regulatory standards and continually invest in upgrading and improving our manufacturing facilities and business processes. We comply with all relevant regional authorities, and maintain a dedicated quality assurance unit, staffed by experienced quality professionals.
We rigorously maintain standards in manufacturing, quality control, product packaging, logistics, employee health and safety, as well as standards for environmental protection. Other operational standards we have implemented or secured include our own General Supply Agreement and ISO certification in all our manufacturing facilities.
